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Wednesday, December 23, 2020 10:00 AM

Contact Tracing - A How-To Guide for Business


The announcement by Qld Premier Annastacia Palaszczuk on Sunday night (20th Dec 2020) that the government will now require pubs, clubs, restaurants, and cafe's to move from manual recording of patrons to digital record keeping, will place many small Queensland businesses under pressure, especially given that they must comply within a tight time frame of just 72 hours, which ends today.

The decision on what digital system to use is the responsibility of each business, with the majority opting for a QR (Quick Response) code self-registration process.

A QR Code is a form of barcode that has become popular for linking to websites and other important locations, as they are easily readable by an app, or even directly by the camera on most smart phones.

As most patrons will be using a smart phone, they can often perform the registration themselves directly, but there will also be a need for the business to digitally record contact information on behalf of those who do not have a smart phone, or are unable to.

There are many specialised QR code platforms on the market that easily satisfy this need, all with different sets of features and price points.  Qld CCIQ (Chamber of Commerce and Industry Qld) recommends the free app SafeVisit | Free Contact Tracing Solution


Setting up your own Contact Tracing

Setting up your own QR contact tracing system is actually not that difficult, and can even be set up in less than an hour.

The 2 easiest ways to setup a QR code are through Microsoft Forms or Google Forms, both of which are available as features on low-cost subscription services.

They are both quite easy to setup, and we have even created an easy to follow guide for Microsoft Forms to assist you, which can be found here.

Entering information

When a user scans the QR code with their phone to register their visit, the smart device opens a form, which is a page on the internet.

The user enters their information, which is then saved and re-coded in a data location. It is the businesses responsibility to ensure that this data is secure, and that they comply with all of the relevant privacy laws.  This contact information can only be used for the purposes of contact tracing, and not for any other purpose.

Contact tracing information must also be deleted after 56 days, unless otherwise specified. Any failure to comply with these requirements, without reasonable excuse, is an offence.

All relevant information regarding colleting contact information can be found at Collecting contact information for COVID-19 | Queensland Health

Qld Health | Collecting contact information for Covid-19

WyldLynx wishes you all the best with not only staying safe and compliant through these Covid times, but for your Christmas and New Year.

Like to know more about how WyldLynx can help your organisation? Contact us today!