Training

Help your users to get the most out of your systems

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New systems with all the bells and whistles can be great for your organisation, and are often the key to greater productivity and efficiency.

However, if your staff don't know how best to use it, it can sometimes do more harm than good.

For example, Content Manager is a robust, flexible and highly configurable enterprise-wide system that can truly help organisations conduct their business more efficiently and professionally. With flexibility comes complexity, however, and help is usually required.

Training and support are often seen as two completely separate processes - but that's not the way we do it!

When your staff are well trained in the fundamentals and the idiosyncrasies of a system, we find that support calls are reduced dramatically - which is better for everyone concerned.

While training and support are definitely a two-tiered approach to making staff as effective as they can be, they most certainly overlap.

ONLINE TRAINING PORTAL

The WyldLynx Online Training Portal is a customisable platform that can cater for up to 10,000 users per organisation.

With guided training videos, user manuals and other course materials available 24/7, this online portal is constantly updated with new materials

Available on multiple devices, including mobile, tablet and desktop, the Online Training Portal can be customised to suit your organisations look and feel, and branded to even appear as an internal company asset.

Providing training at your users fingertips, allowing the immediate search for answers to questions as they arise, the Portal provides a fantastic training tool for all users.

For further details on the Portal and how it can help your users, visit the Online Training Portal page.

INSTRUCTOR-LED TRAINING

Many organisations seem to think of training as having someone stand in front of a group and read the manual, with the odd little trick thrown in. This is NOT what you get from WyldLynx!

WyldLynx delivers fully structured training courses, by trainers with experience in both the product and delivering training to small and large groups, along with appropriate course materials for all students and practical learning methods that will help staff understand and remember.

Training courses currently available include:

Micro Focus Content Manager^® - world leading eDRMS
Course brochures for Content Manager training courses:

  Action Tracking and Workflow

  Administrator Refresher

  Advanced Searching

  Archiving and Disposal

  Development and Integration

  Email Management in Content Manager

  End User Training

  Help Desk

  Installation and Technical Configuration

  Location Management

  Microsoft Office Integration

  Reporting

  Security and Access Controls

  Tips and Tricks

  Web Client

If the course you want is not already covered here, other courses can be designed to suit your particular needs. Contact us to get started!
Micro Focus ControlPoint^® - legacy data and file analysis
Micro Focus Structured Data Manager^® - data archiving and protection

If your software is not listed, or you wish to book a training course, please contact us today.

If you are looking for quality training in one of the systems we specialise in, WyldLynx can help you!