Click here for a printable PDF brochure with further details on Training and Support.
New systems with all the bells and whistles can be great for your organisation, and are often the key to greater productivity and efficiency.
However, if your staff don't know how best to use it, it can sometimes do more harm than good.
For example, Content Manager is a robust, flexible and highly configurable enterprise-wide system that can truly help organisations conduct their business more efficiently and professionally. With flexibility comes complexity, however, and help is usually required.
Training and support are often seen as two completely separate processes - but that's not the way we do it!
When your staff are well trained in the fundamentals and the idiosyncrasies of a system, we find that support calls are reduced dramatically - which is better for everyone concerned.
While training and support are definitely a two-tiered approach to making staff as effective as they can be, they most certainly overlap.
ONLINE TRAINING PORTAL
The WyldLynx Online Training Portal is a customisable platform that can cater for up to 10,000 users per organisation.
With guided training videos, user manuals and other course materials available 24/7, this online portal is constantly updated with new materials
Available on multiple devices, including mobile, tablet and desktop, the Online Training Portal can be customised to suit your organisations look and feel, and branded to even appear as an internal company asset.
Providing training at your users fingertips, allowing the immediate search for answers to questions as they arise, the Portal provides a fantastic training tool for all users.
Many organisations seem to think of training as having someone stand in front of a group and read the manual, with the odd little trick thrown in. This is NOT what you get from WyldLynx!
WyldLynx delivers fully structured training courses, by trainers with experience in both the product and delivering training to small and large groups, along with appropriate course materials for all students and practical learning methods that will help staff understand and remember.
Training courses currently available include:
If you are looking for quality training in one of the systems we specialise in, WyldLynx can help you!
If you would like to hear more about our training offerings, contact us today!